Addiction and Mental Health – Crisis Team

Referral Pathway

Self-referrals are accepted.

Non-Connect Care Users: Phone direct to the team for referrals.

Connect Care Users: Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.

Urgent Referrals: Please direct patients to contact the Mental Health Crisis Team for Children and Youth at 780-407-1000 or direct patients to the nearest Emergency Department or Urgent Care facility.

Emergency Referrals: For imminent risk requiring immediate intervention, call 9-1-1.

Description of Service

The Crisis Team offers immediate crisis support through the Crisis Line to children / youth, aged 5-17 years of age, and their care providers. The Crisis Team also provides support to professionals in the community. Therapists will determine, together with caregivers, if additional services (e.g., a crisis risk assessment) are required at the time of the crisis call.

Hours / Contact Information

Phone: 780-644-4591

Hours: Daily (8:30 am – 11:30 pm)


Patient Cost