The CAST Team offers immediate crisis support through the Crisis Line to children / youth, aged 5-17, and their care providers. The CAST Team also provides support to professionals in the community. Therapists will determine, together with caregivers, if additional services (e.g., a crisis risk assessment) are required at the time of the crisis call.
- Acuity: Basic, Mild to Moderate, Moderate to High, Severe/Complex
- Age Eligibility: 5-17
- Behaviour Eligibility: Addiction, Mental Health
- Type of Service: Self-referral, Professional-referral
Referral Pathway
Self-referrals are accepted.
Non-Connect Care Users: Phone direct to the team for referrals.
Connect Care Users: Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type EDM IHAR AMH CYF CRISIS in the “To Department” section and complete order.
Urgent Referrals: Please direct patients to contact the Mental Health Crisis Team for Children and Youth at 780-407-1000 or direct patients to the nearest Emergency Department or Urgent Care facility.
Emergency Referrals: For imminent risk requiring immediate intervention, call 9-1-1.
Description of Service
Hours / Contact Information
Patient Cost
Free
